About Us

“Enjoy a new journey, a new experience, a new you.”

urbanspa13Our goal at Urban Spa was to create an environment for both ladies and gentlemen to enjoy their chosen treatments in luxurious, relaxing surroundings.
Every room at our Bishop’s Stortford Spa is uniquely themed creating a journey of all five senses, smell, sight, taste, hear and feel, enhancing the experience of not only the treatment but the feeling of well-being and tranquillity.
Our friendly, committed and highly qualified therapists are here to ensure you receive a unique and bespoke service that is individual to you.


Our Mission:
To combine the best of science and nature by offering the highest quality products with result oriented treatments to ensure you receive what you deserve.

The Beginning:
Your journey begins the moment you enter the spa with a warm smile and luxury refreshments.

The Essentials:
Your journey will continue on the ground floor in either the crystal room, the lifting room, the impulse room, or the tanning room where all essential treatments are carried out.urbanspa10

The Suites:
Your journey may continue on the first floor in:

  • The Mediterranean suite – an amazing feeling of calmness, revitalization and restoration.
  • The Arabian suite – a journey of passion, energy and intense relaxation.
  • The Moroccan suite – evoking your spirituality and culture to rediscover the inner you.

The Arabian & Moroccan suites uniquely open into one creating a luxurious suite, which enables you, your friend or partner to experience your amazing treatment together.

After enjoying your treatment in one of the suites you can relax in the boutique lounge with a sorbet or herbal tea the ultimate indulgence to complete your spa journey and experience.urbanspa24Important

Information & Spa Etiquette
We kindly ask you to respect all spa guest’s right to peace and quiet. Mobile phones must be switched off at all times and smoking is not permitted.

We respectfully ask that children under the age of 13 do not enter the spa area. this is for health and safety reasons and to respect other guests.

If you’re unhappy with any aspect of your spa experience, please inform us so we have the opportunity to rectify and resolve any situation that may arise. Children are not permitted in the treatment rooms or relaxtion area.

Begin your Urban Spa Experience today by looking through our comprehensive range of professional treatments, including everything from Facial Treatments, Body Treatments, Professional Make-up Application, Specialist Treatments and much more.